Contents

1. Where We Ship
2. Processing
3. Shipping Rates & Timing
4. Shipping Promotions
5. Tracking Your Order
6. Lost, Stolen, or Damaged Orders
7. How to Contact Us

Thank you for shopping at Christi Studio LLC. All orders from Christi Studio LLC are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at christistudio@gmail.com.

Where We Ship

Christi Studio LLC is pleased to provide domestic and international shipping options. Please [click here] for more information about international shipping.

Christi Studio LLC offers shipping to all USA states, territories, and even APO/FPO addresses.

Processing

We process orders during our normal business hours.

Unless otherwise stated, please allow 1 to 7 business days for us to process your order. Orders received before 1PM PST are usually shipped on the same day.

We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

Shipping Rates & Timing

Christi Studio LLC has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

Tracking Your Order

When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at christistudio@gmail.com.

Lost, Stolen, or Damaged Orders

First, we sincerely apologize for the inconvenience this may have caused. We encourage all customers to provide a secure drop-off location for package delivery or arrange to be present when your order is expected to arrive. Once your order is delivered, you then assume responsibility for the care of that package. If your order becomes lost, stolen or damaged after the carrier delivers it to your door, we are no longer able to assist you with replacing the items.

How to Contact Us

If you have any questions or concerns regarding your order or the shipping options available, please contact us at christistudio@gmail.com. For returns, please send them to: Christi Studio LLC 29964 Ellensburg Ave. Gold Beach, OR 97444